Reference

Terms and Conditions That Govern Your suna88 Account

These terms set out the rules for opening and using your suna88 account, including how deposits through bKash, Nagad, and Rocket are handled and what applies when you access our lobby.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredJurisdiction-dependent accessAccount wallet rules includedSubject to local law

Explore the Lobby Read FAQ

HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data secure using encrypted connections across every session. Here is how we manage the key areas that matter to you under these terms.

Account Security

Your login is protected by OTP verification on each new device. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain account and transaction records as required by our operating obligations. You can request a summary of your stored data by contacting support through the email channel.

Cookie and Session Use

We use session cookies to keep you logged in and to remember your lobby preferences. You can clear these through your browser settings; doing so will log you out of your current session.

Requesting Changes

To update your registered details — including the mobile wallet number linked to bKash, Nagad, or Rocket — submit a request through live chat with your account verification details ready.

What These Terms Actually Cover

suna88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply from the moment you open an account with us. They cover how your account wallet works, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and what we expect from you when you use the lobby. We may update these terms

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when our services change — we will notify you through your registered contact before material changes take effect. Continued use of your account after that notice means you accept the updated terms. If any part of these terms conflicts with local law in your region, the
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local law takes precedence and that clause will not apply to you. We do not accept accounts from regions where access to online gaming is prohibited. If you are unsure whether access is permitted where you are, check your local regulations before proceeding. Your account is
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personal — you cannot transfer it, share login credentials, or operate more than one account. Transactions processed through bKash, Nagad, or Rocket are subject to the terms of those payment providers in addition to ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a concern about your account, our support team handles queries directly. You can reach us through live chat inside the lobby, by email, or through our Bangladesh support line — whichever works for you from Dhaka or anywhere across the country.

Common Questions About These Terms

Straight answers to what our account holders ask most about how these terms work in practice.

These terms apply to anyone who opens an account on suna88. Access depends on your local law and eligible region — if online gaming is restricted where you are, these terms do not grant you access.

We will notify you before any material change takes effect, using your registered contact details. Minor clarifications may be updated without advance notice, but we keep a dated version history.

Pending deposits are held in your account wallet and reviewed during the suspension process. We will contact you through your registered details to explain next steps and any applicable timeline.

Send a data request to our support email from your registered address. We will compile your account and transaction records and respond within the period required by our operating obligations.

You must meet the age requirement in your jurisdiction and reside in a region where access is permitted under local law. One account per person — duplicate accounts are closed under these terms.

Where any clause in these terms is inconsistent with applicable local law, that clause does not apply to you. The rest of the terms remain in effect and your account continues under the remaining clauses.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoNagad InstantCash InfoFAQ Appsuna88 App

Terms and Conditions That Govern Your suna88 Account

How We Handle Your Account and Data

Account Security

Data Retention

Cookie and Session Use

Requesting Changes

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can suna88 change these terms without notice?

03 What happens to my bKash or Nagad deposit if my account is suspended?

04 How do I request a copy of my account data?

05 Are there any restrictions on who can open an account?

06 What if a term conflicts with Bangladesh law?

Terms & Conditions

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