What We Collect and Why We Collect It
When you open an account, we collect the details you provide during registration — your name, contact number, and preferred payment method. Every deposit or withdrawal you make through bKash, Nagad, or Rocket generates a transaction record tied to your account wallet; we keep this to
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process payouts, resolve disputes, and meet any reporting obligations that apply in your eligible region. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. If you contact our
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support team, that conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary
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by data type: active account data is held while your account remains open; transaction logs are kept for the period required under applicable local law. Availability of this service depends on your local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.